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HHC 24/7 Offers Virtual Care Anytime
April 09, 2024
Hartford HealthCare is proud to announce the official launch of HHC 24/7, a next-generation virtual care platform that provides continuous access to primary and acute care, seamlessly integrated with Hartford HealthCare’s in-person network.
With HHC 24/7, patients can connect with a dedicated provider around the clock, receiving personalized, data-driven care—without long wait times or the need to travel. The service combines virtual visits with concierge support and care coordination to ensure continuity, even when in-person evaluation or specialty referral is needed.
Key Features & Benefits
- 24/7 Virtual Access — Patients can schedule or initiate visits at any hour, anywhere, for acute illness, routine concerns, or follow-up care.
- Dedicated Care Team — Each patient is paired with a provider who becomes a longitudinal partner, familiar with their medical history and long-term health goals.
- Seamless Integration — The platform is built to coordinate with Hartford HealthCare’s broader network. If an in-person exam, imaging, or specialist referral is required, transitions are smooth and data flows securely.
- Comprehensive Services — From acute illnesses to chronic disease management, medication oversight, and wellness check-ins, HHC 24/7 supports a wide spectrum of health needs.
- Insurance Friendly — Most major insurance plans accepted by Hartford HealthCare Medical Group are eligible for coverage through HHC 24/7 (including Aetna, Cigna, United Healthcare, Anthem, Medicare, and more).
HHC 24/7 is open to new patients, including those who have not previously been seen within Hartford HealthCare’s system. The platform is designed to be user-friendly and accessible: patients begin by downloading the HHC 24/7 app, completing a brief onboarding process, and then can schedule or launch visits at their convenience.